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This Phone system is excellent,I didn't think Uniden was a good phone system,I was correct. It's not a good system,It's a great one. I was pleasantly surprised.I strongly recommend Uniden
They were extremely rude and acted as though they didn't want to help you. Well, we bought it new, didn't we.
We've called up Uniden, which has horrible customer service, and tried to get replacements. We bought these back in March and within 6 months, the center button that controls ring volume and caller id playback stopped working in 2 of them.
We decided to call back in December just to find out that they were going to replace it with a refurbished phone, not a new one, claiming that ours wasn't new anymore. We were told we would have to pay $10 to get new ones shipped to us, but that they didn't have our model in stock until December.
Otherwise, we would have to get another model that didn't have all the features we have on ours. Doesn't matter to them.
Hopefully, we will be able to return these to the store since I still have the receipt and get something other than a Uniden.
Update: We have 6 of these phones and now fully charged about 4 of them don't hold a charge for more than about 20 minutes at most. When our old Uniden home phone system finally stopped working well we wanted to replace them with a newer Uniden system because the old system was excellent.The cons are:- This phone does not display the date and time on the face.- You cannot set a phone ringer to vibrate (we like to leave a satellite phone in our baby's room) but you can set it to not ring at all.- When you use the intercom feature both the phone you are paging as well as the phone you use to send the page both make a shrill noise.- I don't like how the number pad is designed. I just watched on go from fully charged to no charge in about 5 minutes. Our old Uniden each number had its own button. With this new Uniden the numbers are all on one long strip so if you are trying to dial quickly its easy to mash in between and dial the wrong number.- Maybe we got duds but the batteries are already not holding a charge for very long and we got these phones about 6 months ago. Granted rechargeable batteries eventually no longer hold a charge but these phones are only a year old.The pro is:The range and clarity of the phones are impressive. The old phones would start to lose the signal walking a little bit from our house but with the new phones I can walk all the way to the alley and still hear clearly.Overall I am not impressed with this new system and would not recommend it.
The other problem is that all of the wall warts that come with this phone emit a large amount of elf/emf. This phone has pretty good sound quality and the volume is very good, better than most. So, my advice would be to keep these wall warts away as far away from you as possible, especially from your head while you sleep, maybe at least 4 or 5 feet. Like other reviewer have noted, it occasionally says "out of range" for up to 15 seconds at a time, for no apparent reason even when it is in the same room (only a yard or two) from the base unit. This doesn't happen very often, but is really annoying when it does. Note that for these phones, this pertains to the wall warts not the base unit or handset itself, at least according to my amazon-purchased elf meter. I found that paying attention to elf has helped me sleep better.
Same problems as the Uniden's I replaced. Out of range smack next to the base, drop out, doesn't seem like new technology at all.
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